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No chatbots. No three-day response queues. We take support seriously because people who care about their health deserve better than a ticket number.
Shipping questions, order issues, account access, returns, and general product questions.
support@upgradehealth.com Responds within 1 business dayProtocol questions, ingredient interactions, dosing guidance, or documentation for your healthcare provider.
clinical@upgradehealth.com Responds within 2 business daysInterview requests, brand assets, expert commentary, lab reports, or data for editorial coverage.
press@upgradehealth.com Responds within 2 business daysWholesale pricing, practitioner accounts, white-label enquiries, or bulk ordering for clinics and health practices.
wholesale@upgradehealth.com Responds within 3 business daysWhat can we help you with?
123 Science Drive, Suite 100
San Diego, CA 92101
United States
(800) 123-4567
support@upgradehealth.com
For order issues: include your order number and the email used at checkout.
For clinical questions: include the specific product(s), your current dose, and any medications you're taking.
For returns: no need to include anything — we process refunds without requiring product returns.
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Our FAQ covers products, dosing protocols, testing standards, shipping, subscriptions, and our 60-day guarantee — 24 questions across 6 categories.